Email Alerts and Queueing :: Pelco Consulting :: Custom Online Systems, Website Design and Consultancy for Brisbane

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As more and more businesses start to look at online systems that are tailroed to the needs of the business, it is inevitable that this will result in custom database design and tailored solutions.

While tailored solutions are great for increasing effenciency and streamlining operations, the server that your online system is hosted on can very quickly come under pressure and start to lag if you don't follow some of the fundamental principles of database design.

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The Pursuit of Simplicity in Business

The dream of almost every single employee within a company is for simplicity within the role, be it the removal of double handling, the layout of a workspace or the forms that need to be completed. Every business, even those at the top of the field, has opportunities for improvement.

Before commencing the pursuit of simplicity within your business it must be accepted that with improvement comes change. Evolution and change is one of the key elements to the world and universe and a business that does not feel it needs to change or evolve is doomed to die a slow and gradual death. Even companies at the absolute forefront of the industry or even the world are at the front because they are always looking for improvements and constantly evolving. Improvements in product quality and systems and processes will ultimately result in increased employee happiness due to the reduction of frustration and annoyance in the role.

Email Alerts and Queueing

Pelco Consulting myJobs features the ability to create email templates and then specify when these alerts should be sent.

Many companies employees waste thousands of hours every single year doing simple tasks like forwarding a template email to a client with information from the task, project or sale with the client.

Pelco Consulting myJobs takes this step away from the day-to-day and allows for the creation of user alerts or client alerts. User alerts are for staff and system users while clients alerts are available to clients.

Users and clients can then subscribe to the desired alerts that are available to them and they can select the frequency of the alerts with the following frequency options available:

Instant - This will place the email into the email queue for dispatch as soon as possible. If your item requires approval first, it will go into a feedback queue.
Daily - This will combine all alerts that are set to 'Daily' into a single email that has all alerts. This would be much like receiving an email with a long conversation trail at the bottom.
Weekly - This will combine all email alerts that are set to 'Weekly' and send them in a single email after Sunday 11:59pm.

Pelco Consulting myJobs Email Alerts utilises email queueing and limiting via the 'Email Global Settings'. From here you can specify the number of email that should be sent and at what interval. Many hosting companies will limit the number of emails that can be sent in any given hour to ensure compliance with Anti-Spamming laws, so it is important that your system doesn't start sending too many emails and is shut down by your hosting provider.

The emails can be sent by either opening a window to process the alerts queue or it can be setup to run as a CRON task from the server.

The myJobs system email alerts manager allows the administrator to create a template email, use up to 5 variables from the database in the body of the email and select if the email must be approved before being sent.

One common usage of this is forwarding comments from a project or job to the client.

If you have a projects tracking tool and a status field that says if the project is 'In Progress' or 'Completed' the email alert could be set the alert to trigger when the status of the project is changed to 'Completed'.

If the person completing the project had a comment field advising what was done, you may want to include this comment in the email but you may want to approve the email before it goes to the client.

If you do not have a need to approve the email before sending then you can simply setup the alert to not need approval. An alert without approval would be an internal email advising that the status of a project has changed.